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Read storyEnergy Renewals Saves Costcutter Over £13,000 in New Energy Deal
At Energy Renewals, we pride ourselves on helping businesses reduce their energy costs and navigate complex contract renewals. One of our recent success stories involves Ann Fowler, the owner of a Costcutter store in Bridlington, who came to us with concerns about her electricity contract and high rates.
Situation
Ann believed her electricity contract was up for renewal and reached out to us for guidance. Upon reviewing the contract, we discovered that her current agreement was locked in until 2018, leaving her with three more years of excessively high energy rates. This situation was a cause for concern, as it was negatively impacting the financial efficiency of her business.
Story
Understanding the urgency of the situation, we quickly went to work. We negotiated with her current supplier to end the contract early—something that often seems impossible for businesses stuck in lengthy contracts. We then switched Ann to a new energy supplier, securing a more favorable rate that would benefit her in the long term.
Result
The results were transformative for Ann’s business. Through our efforts, she saved £13,369.96 over the course of her new 4-year energy deal. Not only did we reduce her energy costs, but we also provided her with peace of mind and exceptional service.
Ann was thrilled with the outcome, stating, “I couldn’t be happier with the level of service I have received and the savings made, and I would highly recommend Energy Renewals to handle all aspects of any business’s energy requirements.”
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Read storyTake the first step toward significant energy savings with our free assessment.
If you want to stop overpaying on energy bills, achieve significant savings like £13,369.96, and gain expert guidance on reducing costs, then you need to take action now before your contract renews.
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ADR Complaints Procedure
In the unlikely event that you wish to raise a complaint against Energy Renewals, please do so via e-mail on our website or by phone.
Energy Renewals will log the complaint on our system. We will thoroughly investigate the matter, keeping you fully aware of all progress. We will endeavour to resolve the issue where both parties are happy and the complaint can be closed. We allow an eight-week timeframe for this process.
What happens if a resolution cannot be agreed?
If a resolution cannot be agreed by both parties, a deadlock is reached, or the eight-week time limit has expired, the complaint will be transferred to the Ombudsman. The Ombudsman will fully investigate the complaint with the intention of resolving the matter and will communicate fully with the client. Once an agreement or resolution has been reached, the case will be closed.
Energy Renewals, at all times, will support you throughout the complaints process.
Energy Ombudsman Contact Details:
- Post: Energy Ombudsman, PO Box 966, Warrington, WA4 9DF
- Phone: 0330 440 1624
- Email: enquiry@energyombudsman.org