Last updated: 9 June 2025
This Cookie Policy explains how Energy Renewals Ltd (“Energy Renewals“, “we“, “us“, “our“) uses cookies and similar technologies when you visit https://energyrenewals.co.uk/ (the “Site“). It should be read alongside our Privacy Notice.
Cookies are small text files that a website saves on your computer or mobile device when you visit it. They enable the Site to remember your actions and preferences (such as login, language, font size) over a period of time, so you don’t have to re‑enter them whenever you come back or browse from one page to another. Pixels, tags, and local storage perform similar functions; together we refer to all of these as “cookies”.
We use cookies to:
We do not use cookies to sell your personal data.
| Category | Description | Consent required? |
|---|---|---|
| Strictly necessary | Essential for the Site to operate; cannot be switched off in our systems. They are usually set only in response to actions you take, such as setting privacy preferences or filling in forms. | No |
| Analytics & performance | Help us understand how visitors interact with the Site by collecting and reporting information anonymously. | Yes |
| Advertising & targeting | Used by our advertising partners to build a profile of your interests and show you relevant ads on other sites. | Yes |
| Provider | Cookie names (examples) | Purpose | Default expiry |
| Essential (first‑party) | cookieyes-consent, PHPSESSID | Stores cookie‑consent choices, maintains session | Session – 12 months |
| Google Analytics | _ga, _gid, _gat, _ga_<container> | Measure Site usage and performance | 1 day – 24 months |
| Google Ads | IDE, ANID, _gcl_au | Track ad conversions, remarket to visitors | 30 days – 13 months |
| Meta (Facebook) Pixel | _fbp | Measure ad performance, build custom audiences | 90 days |
| LinkedIn Insight Tag | li_fat_id, lidc, bscookie | Campaign reporting & retargeting | 24 hours – 6 months |
| Microsoft Clarity | _clck, _clsk, CLID | Session replays & heat‑maps to improve UX | 30 days – 13 months |
Note: Cookie names and lifespans may change as Google, Meta, LinkedIn, and Microsoft update their services.
On your first visit you will see a cookie banner that allows you to Accept All, Reject Non‑essential, or Customise settings. You can change or withdraw consent at any time by clicking “Cookie Preferences” in the Site footer.
You can also block or delete cookies via your browser controls. The following links show how:
chrome://settings/cookiesedge://settings/content/cookiesabout:preferences#privacyBlocking some cookies (especially Strictly Necessary cookies) may impact Site performance.
We may update this Cookie Policy from time to time, for example to reflect changes to cookies we use or for legal reasons. Any changes will appear on this page with a new “Last updated” date. Material changes may be highlighted via a banner or email where appropriate.
Energy Renewals Ltd
1 Minster Court
Tuscam Way
Camberley
Surrey
GU15 3YY
Tel: 01753 208125
Fax: 0844 909 9002
Email: info@energyrenewals.co.uk
If you have any questions about this Cookie Policy or our privacy practices, please contact us using the details above.
© Copyright 2025 Energy Renewals
Design & Build by 6rs
In the unlikely event that you wish to raise a complaint against Energy Renewals, please do so via e-mail on our website or by phone.
Energy Renewals will log the complaint on our system. We will thoroughly investigate the matter, keeping you fully aware of all progress. We will endeavour to resolve the issue where both parties are happy and the complaint can be closed. We allow an eight-week timeframe for this process.
If a resolution cannot be agreed by both parties, a deadlock is reached, or the eight-week time limit has expired, the complaint will be transferred to the Ombudsman. The Ombudsman will fully investigate the complaint with the intention of resolving the matter and will communicate fully with the client. Once an agreement or resolution has been reached, the case will be closed.
Energy Renewals, at all times, will support you throughout the complaints process.